Kijiji Customer Service – Find Clients Online in the Short Term

Oct 08, 2021 Marketing Comments


Marketing, Business,


Are you a Kijiji user in Canada who needs assistance with your account, posting ads, billing, complaints, jobs, or websites? Look no further than Kijiji's customer service team. With help desk services available in Toronto and across the country, Kijiji offers support for a variety of inquiries, including account issues, feedback, and concerns related to billing, complaints about job postings or website functionality.

Contacting Kijiji's customer service team is easy through email or phone, and users can even take advantage of live chat for more immediate assistance. For help desk inquiries, users can contact Kijiji's customer service team by phone or email. In case of complaints, Kijiji provides a dedicated email address for users to voice their concerns. For any billing-related issues, customers can reach out to the billing department through email or phone. And if you prefer traditional mail, Kijiji also provides a mailing address for customer service inquiries. Kijiji's website also has a comprehensive FAQ section that covers the most common questions and issues users may face while using the platform.

So why wait? If you're experiencing any issues with your Kijiji account or services, reach out to their dedicated help desk team based in Toronto today. Don't hesitate to voice your complaints or concerns about billing. And don't forget to check out all the other great features that Kijiji Canada has to offer.

Best Way of Finding Clients Online

From my experience in marketing, I've dabbled with all sorts of methods of attracting clients online. The single most effective method that worked for me quickly was making a Kijiji ad and positioning myself on quality and longevity rather than price. I've even stated that my prices could range anywhere from $900 CAD to $1600 CAD openly, and I still received inquiries quickly while there were others on the platform that offered websites for $300 dollars.

Positioning Yourself on Kijiji

The key to this is to explain the value that you're offering in simplicity and to talk about what you can do for the client without going into too much technical detail. I positioned myself on Kijiji based on creating completely custom designs with custom-written code. In addition to website speed and security, I also deliver branding for the organization that will attract its ideal target audience. This creates a first stepping stone to attract visitors to your online presence.

With Kijiji, you have to be careful, however, because if you don't position yourself well, you may face unreasonable requests and may attract people that may be difficult to work with. It's all about setting expectations at the beginning so that you and your client know what to expect. Managing expectations is a big part of freelancing, and that is what Stefan Mischook talks about as well in his online videos I follow on YouTube.

How to Contact Kijiji Customer Service: Phone Numbers and Emails

Email and Mailing Address

If you need help contacting Kijiji's customer service in Toronto, there are a few ways to do so. You can reach out to their help desk via email, which can be found through the link on their website. Expect a response within a few business days.

Alternatively, if you need assistance, you can reach out to Kijiji's help desk. Their link to the help desk is available on the website. If you prefer to mail your inquiry or feedback, you can send it to Kijiji's mailing address located in Toronto premises. Their mailing address is also available on the website.

Whether you choose to contact them through email or mail, make sure that your message includes all relevant details about your concern or issue. This will help the Kijiji staff understand your problem better and provide more effective assistance. If you are in Toronto, please mention it in your message. If your concern is related to a desk, please provide specific details. Remember that Kijiji is a platform for people to buy and sell items, not physical premises.

Phone Number

Kijiji customer service can also be contacted by people via phone. To find the telephone number for Kijiji Canada's customer service desk, simply visit their website and look for the "Contact Us" page.

Once you have located the phone number, give them a call during their business hours. The staff at Kijiji are trained to help people with disabilities and service animals with any issues or concerns they may have regarding their desk.

Live Chat Support

If you prefer real-time assistance from a person rather than waiting for an email response or being put on hold over the phone, live chat support is also available on Kijiji's website during business hours. Our help desk is always ready to assist people, including those with disabilities.

Simply click on the "Chat with us" button located on the Kijiji help desk's "Contact Us" page and start chatting with a representative who will assist in resolving your issue promptly, even if you have disabilities.

Feedback Services

Kijiji values its customers' feedback as it helps them improve their services continually. If you have any suggestions for new features related to desks or disabilities, or if there is something that needs improvement in their services, they would love to hear from you!

You can submit feedback through various channels like social media platforms such as Twitter and Facebook or by filling out a form available on their website under the "Contact Us" page. If you need assistance, you can also reach out to the Kijiji help desk. Additionally, accommodations are available for those with disabilities.

Using Kijiji Help Desk: What You Can Use and We Always Suggest to Search

Kijiji Help Desk Resources

Kijiji is a popular online marketplace in Canada that allows users to buy and sell items. However, sometimes users with disabilities may encounter issues while using the platform. To help with these inquiries, Kijiji offers a variety of resources through its Help Desk.

The Kijiji Help Desk offers useful information and resources to assist users with their inquiries, including those with disabilities. It provides account management tips, safety guidelines, buying and selling advice, payment options, and more. By exploring these materials, individuals with disabilities can often find the solutions they need without having to contact customer service.

Recommended Search Before Contacting Customer Service

Before contacting customer service for assistance with your Kijiji account, it is always recommended to search through Kijiji's articles and websites first. This is because Kijiji's algorithm can detect common issues that users face on the platform, such as problems with their desks or accessibility for disabilities, and provide relevant links to help resolve them.

For instance, if you are having trouble with your account settings or password reset, simply type in those keywords in the search bar located on the top right-hand corner of the website. The algorithm will then display relevant articles that cover those topics. If you have any issues accessing Kijiji Help Desk due to disabilities, you can also find related information using the same search bar.

By searching through these resources, including the Kijiji Help Desk, before contacting customer service agents via telephone or live chat support, you can save time and get your issue resolved faster. This is especially important for individuals with disabilities who may require specific accommodations or assistance.

Other Ways to Reach Out for Assistance

If you cannot find what you are looking for on Kijiji's Help Desk or require further assistance after going through their resources, there are other ways to reach out for help, including those with disabilities.

  • Telephone Support: You can contact Kijiji Canada's help desk at 1-855-785-2511 from Monday to Sunday between 9 am - 7 pm EST.
  • Live Chat Support: If you prefer an instant messaging option instead of calling them over the phone, you can use their live chat support feature available on their website. This feature is also accessible for those who need Kijiji help desk assistance or have disabilities.

Top Reasons for Customers Calls: Activation/Cancellation, Cards, Other Questions

Common Customer Inquiries to Kijiji's Customer Service

Kijiji's help desk is a popular online marketplace in Canada that allows individuals and businesses to buy and sell items. As with any online service, customers may encounter issues or have questions while using the platform. Here are some of the top reasons why customers with disabilities call Kijiji's customer service:

1. Activation/Cancellation

Customers with disabilities may contact Kijiji's help desk through telephone or live chat to activate or cancel their account. The process is straightforward and requires customers to provide personal information such as their name, email address, phone number, and credit card information.

If you're having trouble activating your account, contact the Kijiji help desk. It could be due to a variety of reasons, including incorrect login credentials or insufficient funds on your credit card. A support person from the Kijiji help desk will guide you through the process step-by-step until your account is activated.

2. Card Issues

Billing and payment topics are also common reasons for customer inquiries. If you're experiencing issues with payments or billing, contact Kijiji's help desk via telephone or live chat for assistance.

Some common payment issues at the desk include declined credit cards or failed transactions due to network errors. A support staff member at the desk will help you troubleshoot these problems and ensure that your payments go through smoothly.

3. Other Questions

Other reasons for customer calls may include issues with ads, categories, account management, and desk. If you're having trouble finding the right desk on Kijiji or need help posting an ad for your desk, contact customer service for assistance.

If you have questions about your account settings, such as privacy settings or notifications preferences, a Kijiji help desk support person can walk you through these features step-by-step.

Training for Staff: Staff Question

Essential Part of Kijiji's Customer Service Practices

Kijiji is committed to providing excellent customer service, and staff training is an essential part of their practices. Employees and volunteers receive regular training on how to help users with their needs. The training includes understanding the site's features, identifying common issues that users face, and developing effective communication skills.

Flexible Hours for Support Person

The support person may work flexible hours to ensure that users get the help they need. This ensures that there is always someone available to assist with any issues that arise. Whether it's through Kijiji Canada live chat, telephone or email support, or even mailing address feedback, there will always be a trained professional ready to assist.

One-on-One Support Procedures

Kijiji's procedures are designed to provide one-on-one support through their help desk to people who need it. The support person will listen carefully to the user's issue and take steps to resolve it as quickly as possible. If necessary, they can escalate the issue to a more senior team member for additional assistance.

Rating System Identifies Areas Needing Additional Training

The rating system on the site helps Kijiji identify areas where staff may need additional training. Users can rate their experience with customer service after receiving assistance from a support person. This feedback helps Kijiji improve its processes and identify areas where staff may need additional training.

Accessible Customer Service Policy & Plan Providing Services to People: Questions About This Policy

Kijiji's Accessible Customer Service Policy and Plan

Kijiji Canada is committed to providing excellent customer service to all its customers, including those with disabilities. The company has an accessible customer service policy and plan that outlines how it will provide services to people with disabilities through its help desk.

The policy includes several measures that ensure accessibility in the company's premises, goods, services, and platform. These measures include staff training on accessibility requirements, accessible communication methods (such as live chat), and alternative formats for printed materials. Additionally, the Kijiji help desk is available to assist customers with any accessibility concerns they may have.

Providing Services to People with Questions About the Policy

If you have any questions about Kijiji's accessible customer service policy or plan, there are several ways you can get answers, including contacting our help desk.

  • Help Desk Contact: Customers can contact Kijiji's help desk if they have concerns, complaints, or feedback regarding accessibility issues.
  • Public Message: Kijiji has a public message on its website that provides information about its commitment to providing accessible customer service through its help desk.
  • Staff Training: All staff members at Kijiji, including the help desk team, receive training on how to provide excellent customer service to people with disabilities. They are also trained on how to answer questions related to the company's accessible customer service policy.

Accessible Customer Service Policy and Plan: Providing Services to People with Disabilities

What is the Accessible Customer Service Policy and Plan?

Kijiji Canada is committed to providing accessible customer service to people with disabilities. The Accessible Customer Service Policy and Plan ensures that people with disabilities receive services without disruption. This policy applies to all services provided by Kijiji, including the buying and selling of cars.

How does Kijiji accommodate special access needs?

Kijiji accommodates special access needs through assistive devices, service animals, and other means to promote independence and dignity. For example:

  • Assistive devices: Kijiji staff can communicate with customers who are deaf or hard of hearing through email or text messages.
  • Service animals: Customers with disabilities who rely on service animals are welcome at Kijiji's offices.
  • Support persons: Customers who require assistance from a support person are allowed to have that person accompany them while accessing our services, including the Kijiji help desk.

How does Kijiji train its staff on accessible customer service?

Kijiji provides training for all staff members on how to provide accessible customer service. This training includes:

  • An overview of the Accessibility for Ontarians with Disabilities Act (AODA) and its requirements, including Kijiji help desk.
  • How to interact with customers who have different types of disabilities when contacting the Kijiji help desk.
  • How to use assistive devices such as screen readers or magnifiers
  • How to communicate effectively with customers who are deaf or hard of hearing
  • How to accommodate customers who require support persons or service animals

How can customers provide feedback on Kijiji's accessible customer service?

Kijiji welcomes feedback from customers on its accessible customer service. If you have any comments, questions, or concerns about how we provide our services, please contact our help desk by emailing [email protected].

Here is a Sample Ad We Put Up on Kijiji to Attract New Clients

My Kijiji Ad

This is how I position myself on Kijiji, this is how I write my ad:

Well Designed, Branded Websites that Attract Your Ideal Audience

Are you looking to build an audience? Are you thinking of creating a website?

Having an online presence with a website is a key step in building an audience for your organization or individual goal. What I offer is graphic design and web development services that will help you in achieving your goals.

The websites I create can all be edited and updated easily by the person using the site, with an easy and simple-to-use interface. All the web design and development services I have, offer a completely custom-designed website, where we can make any edits to the design that you wish. There are no constraints. This means that we can create a design that is perfectly aligned with your branding and messaging. With a unique logo and content that is tailored to your goal.

Here are some features we can include on your website:

  • Blog
  • Newsletter
  • Contact Form
  • Google Maps
  • Landing Pages
  • Comments Section
  • Social Media Sharing
  • Downloadable Documents
  • Selling Physical Goods Online
  • Selling Digital Products Online

What is exciting is that all this content can be easily managed and edited while using a simple administration panel. We make sure that our code and setup is optimized for Google and Bing search engines and that your blog posts will display well when shared on social media.

We take care of all the small details of the project so you can be left with a quality product that will last you for many years to come. We work with content management systems such as, WordPress, and Craft CMS. Our work is custom-designed and custom coded. Our price range ranges anywhere from $900 CAD to $1600 CAD; we will work with you based on your budget and will accommodate your needs based on the budget and time frame we have to work with.

We are not the least expensive option out there. However, we pride ourselves on quality work and producing a result for you that will last many years in the future. We take our time to look after all the small crucial details to get you on the right path. If you are interested to know exactly what these details entail, feel free to email me at: [email protected] or you can call me at: (613) 501-4487.

Our website can be seen at:

We believe we offer terrific value for what we offer, and we hope to work with you on your next endeavour.

Thank you for reading.


Sebastian Nadeau

Summary of Kijiji Customer Service Calls: How Good is Kijiji's Customer Service?

If you're wondering about the quality of Kijiji's customer service, we've got you covered. Here are some key takeaways from our analysis of customer service calls:

  • You can contact Kijiji customer service through phone numbers and emails.
  • While using the Kijiji Help Desk is a great option, we always suggest searching for answers first.
  • The top reasons for customer calls include activation/cancellation, cards, and other questions.
  • Staff training is important to ensure that customers receive the best possible service.
  • If you have questions about Kijiji's accessible customer service policy and plan, don't hesitate to ask.

Overall, our analysis suggests that Kijiji has a strong commitment to providing excellent customer service. However, there is always room for improvement.